While our office is located in Los Angeles California we provide the only laser cutter repair and maintenance service in Southern California and the only remote service anywhere in the United States. We provide on site or remotely for laser cutters we dont sell anywhere in the U.SA. We work on other companies’ laser cutters and engravers such as Universal, Full Spectrum, Epilogue, Red Sail, Rabbit, Trotec, x700 and Chinese eBay laser cutters and engravers. We repair US and Chinese laser cutters, laser etching machines, laser engraving machines, diode laser cutters, and diode laser engravers. With our years of experience in the laser cutting field we can easily diagnose and fix most problems quickly and efficiently getting your laser cutter up and running to get you manufacturing again.
Give us a call or text us ator email us at Americanlaserco@gmail.com for a free consultation to see how we could help you out with all of your laser cutter problems.
What we can do for your Laser Cutter
- Repair and Maintenance on other laser cutter company's machines.
- Installation of other companies laser cutters and engravers.
- Laser tube cleaning service.
- Laser cutter diagnostic.
- Laser tube calibration.
- Laser tube replacement.
- Mirror alignment or replacement.
- Lens alignment or replacement.
- Lens and mirror cleaning.
- Power supply replacement.
- Laser control replacement.
- Regularly scheduled basic maintenance to keep your laser cutter running at its best.
- Upgrading your current laser cutter to make it run more efficiently.
- Professional laser cutter instruction.
- On site repair and maintenance to make sure your Laser Cutter or Engraver is running at its best anywhere in the United States.
- Email, Skype, Phone, PC remote, and remote telecommunications support for technical questions, troubleshooting assistance, and diagnosis.
If you do not find your issues listed here please feel free to contact us as we could probably still fix it.
We repair almost any laser cutter or laser engraver from any manufacturer!
More about our repair services and rates.
Our standard rate is $60 an hour for remote assistance (Skype, PC remote, phone) $80 dollars an hour for onsite work plus half travel. Please note there's an additional charge for repairs outside of Southern California and a $80-dollar cancellation fee for canceling within 24 hours of the repair. We also offer servicing packages available at lower rates.
We work with CO2 lasers
We primarily work on CO2 laser tube based laser cutters, laser engravers, and laser markers but we can also come and diagnose other forms of laser cutters. Please note if it is a sealed unit such as a diode laser there's very little repair that can be done on these units. 9 out of 10 if something is broken it must be replaced but we are happy to come out and diagnose, order, and repair your laser cutter or engraver.
Maintain your laser cutter
We can also come out and do a simple maintenance call in order to improve the life and the efficiency of your laser cutter. For users that use less than 40 hours on their machine monthly, we recommend servicing once a month. For those who use their laser cutter more than 40 hours a month we recommend two maintenance checks a month. We can also teach you how to repair and maintain your own machine. Is this important to keep your laser cutter or laser engraver properly maintained as a preventative measure against damage and a good way to keep your laser running strong.
Regularly scheduled laser cutter maintenance
We can provide weekly or monthly laser cutter maintenance for those that want to keep their machine running at its absolute best.
Installing your laser cutter or laser engraver
We are the only company in the United States that offers repair and maintenance on machines that we don't sell. We also offer customer support for machines that are out of warranty, come with poor customer service, or are from companies no longer in business. For customers, outside of Southern California we recommend a remote diagnosis in order to determine what your laser may need. This way if you need us to come to your location we should have most everything we need. We can also install used laser cutters.
Special needs packages
For customers in very cold and very hot climates we also offer special custom packages to help your laser cutter Live longer and run stronger in harsh environments. For users in cold climates we do not recommend using antifreeze it can cause all kind of problems. For any user, the does not have a chilling system and runs off of a water bucket or air chiller we recommend our hobby or pro chilling packages.
Laser cutter remote assistance
We can Skype with you and help you solve your problems remotely any. We are also the only laser cutter repair service that offers robotic remote assistance. We send out our robot which can be positioned on the tripod inside or around laser cutter and with our built-in laser pointer and Communications Systems we can guide you through a repair unlike any other company. It's the next best thing to actually having an expert in the room with you. With a small amount of training or prior knowledge and the right tools anyone can service their own machines.
Maintaining and repairing your optics
We have the ability to come out and clean or replace your laser cutter optics. Lenses and mirrors are some of the first components to wear out in a laser cutter. We also sell and install upgraded optics. Most lenses and mirrors that come with the standard machine tend to be low quality and don't give you all of your laser cutters cutting or etching ability. With upgraded optics, you can get up to a 50% power boost. We can also change your focal length if you're looking for high engraving or etching quality or slightly deeper cuts.
Upgrading your laser cutter
We specialize in custom options for your laser cutting needs. We can offer upgrades on virtually any system in your laser cutter. Special upgrades can give you benefits such as higher Energy output, cleaner cuts, faster cuts, automatic laser focusing, and many more upgrades.
Laser cutter training
We can come out and train you on your laser system. We work with all major laser cutter brand and all Chinese laser cutters. We can work with everybody from first timers to more advanced operators trying to learn about newer technology. We have incredibly in depth knowledge that can be passed on to even the most advanced users. We can even help you set up specialty tools for those that are constantly doing the same all objects.
Fixing Chinese laser cutters
If you have a Chinese laser cutter or engraver you have probably found there is little to no customer service. We specialize in providing aftermarket services for all Chinese laser cutters. We can help you with everything from training and installation to repair and maintenance. We can also help you acquire new parts for your Chinese laser cutter.
Laser cutter damaged in transit?
If you find your laser cutter has been damaged during a move we can come out and assess the issues and provide you with a full report.
Compare us to the competition.
Full spectrum charges a minimum of $1500 plus travel in order to come to your location compared to our $160 minimum which guarantees you two hours on site.