Legal

Terms & Conditions

Last updated: May 2026

All proposals, quotations, and orders for the sale of American Laser Cutter ("A.L.C.") products, or for the rendering of services by A.L.C., are subject to the following terms and conditions. Terms and conditions may change without notice.

Minimum order: All projects and services are subject to a minimum charge of $65. Orders totaling less than $65 will be billed at the $65 minimum rate.

Terms and Conditions of Sale

1. Definitions

For purposes hereof: (i) "Buyer" means the person or company purchasing as indicated on the agreement; (ii) "Products" means A.L.C. machine tools or related equipment, parts, or accessories, or combinations or components thereof; (iii) "Non-Customized Products" means Products that A.L.C. determines, in its sole discretion, to be of a standard type routinely manufactured by A.L.C. and for which there is relatively continuous purchaser demand; (iv) "Customized Products" means Products that A.L.C. determines, in its sole discretion, to be of a non-standard type specially manufactured for a specific number of orders; and (v) "Agreement" means these terms and conditions and any A.L.C. proposal, bid, sales order confirmation, acknowledgment, installation form, or other document relating to the purchase of any Product.

2. Acceptance of Agreement

Acceptance by A.L.C. of Buyer's order, or Buyer's acceptance of A.L.C.'s proposal or agreement, is expressly limited to and conditioned upon Buyer's acceptance of and assent to these terms and conditions. Any additional, inconsistent, or different terms contained in Buyer's purchase order or other documents are expressly rejected by A.L.C. Receipt and acceptance by Buyer of A.L.C. products shall constitute acceptance of these terms and conditions. All orders are subject to acceptance by A.L.C. at its office. A.L.C. sales personnel and distributors are not authorized to accept orders on behalf of A.L.C.

3. Prices; Taxes; Delivery

Prices are subject to change by A.L.C. without notice for reasons including alterations in specifications, quantities, designs, or delivery schedules, and increases in the cost of fuel, power, materials, or labor. Prices do not include taxes, which are separately itemized. Buyer is responsible for collecting and/or paying any applicable taxes, levies, governmental charges, or surcharges, and shall indemnify and hold A.L.C. harmless from the imposition and payment of such taxes. Unless otherwise agreed in writing, all Products ship F.O.B. point of origin.

4. Payment

Unless otherwise agreed in writing, Buyer shall pay A.L.C. 100% of the invoice within 30 days from the date of the invoice. A late charge of 5%, plus interest of 1.5% per month, will be charged on any past-due amount. A service fee not exceeding 9% of the total invoice price will be charged if A.L.C. must use a collection service. A.L.C. reserves the right to revoke any credit extended to Buyer for failure to pay or other good and sufficient reason, and has no obligation to make, sell, or ship Products if Buyer's financial responsibility is impaired or Buyer is delinquent.

5. Return of Products

Buyer may not return Products sold hereunder unless it first obtains written authorization from A.L.C. A.L.C. does not guarantee that it will accept returned Products. Buyer shall bear all return shipping costs and risk of loss. A.L.C. does not accept returns due to buyer's remorse.

6. Risk of Loss

All risk of loss or damage passes to Buyer, and delivery is deemed completed, upon delivery of the Products to the carrier, its agent, or designee, or upon moving the Products into storage, whichever occurs first, at the point of shipment.

7. Security Interest

A.L.C. reserves, and Buyer grants to A.L.C., a continuing purchase-money security interest in the Products sold and delivered to Buyer, together with any proceeds of sale or other disposition. Buyer shall keep the Products free from any adverse lien, security interest, or encumbrance. If Buyer defaults, A.L.C. will have all rights of a secured creditor under the Uniform Commercial Code in force where the Products are located.

8. Shipment and Production Estimates

Shipping dates are estimated based on immediate receipt of Buyer's acceptance and all required information. A.L.C. will endeavor in good faith to ship by the estimated date but reserves the right to vary such date free of liability. Production data, where given, is estimated only. Production estimates are approximations and are not guaranteed or warranted unless expressly provided in the agreement. Part accuracies are the responsibility of the Buyer unless expressly provided otherwise.

9. Photographs

Photographs, illustrations, brochures, manuals, or advertising materials represent the Products in general but are not binding in detail. Only written, detailed specifications are binding.

10. Weights and Specifications

All weights, measurements, and powers given by A.L.C. are estimates stated as correctly as practicable. Minor deviations shall not invalidate the sale or entitle Buyer to any price adjustment. Only the written, detailed specifications are binding.

11. Installation and Acceptance

Installation by A.L.C. is deemed to occur upon execution of the A.L.C. Installation Form by an A.L.C. Service Engineer. Buyer is solely responsible for timely site preparation. Unless Buyer provides written notice within 45 days after shipment of any incomplete item or defect, Buyer's acceptance is deemed to occur on the earlier of Buyer's written acceptance or the 45th day after shipment.

12. Cancellation by A.L.C.; Remedies for Breach

A.L.C. may, by written notice and without liability, cancel Buyer's order if Buyer fails to perform any term and does not cure within ten (10) days of written notice (no cure period applies to failure to pay); has not established or maintained adequate credit; becomes insolvent or subject to bankruptcy or similar proceedings; or is merged into or sells substantially all of its assets to another company. As an alternative to cancellation, A.L.C. may suspend its obligations, render the Product unusable, and/or exercise its rights as a secured creditor.

13. Cancellation by Buyer

Non-Customized Products: Buyer may cancel by prior written notice, subject to a cancellation charge of 10% of the purchase price if within 30 days of A.L.C.'s acceptance, or 15% plus costs incurred if more than 30 days have elapsed. Customized Products: Buyer may not cancel without A.L.C.'s prior written consent; if cancellation is authorized, Buyer is liable for A.L.C.'s costs, overhead, and 15% of the contract price, as further described in the agreement.

14. Limited Warranty; Repair / Replacement Remedy

A.L.C. warrants purchases and parts installed by A.L.C. or Authorized Service Affiliates for a period of 90 days. A.L.C. will replace any part determined by A.L.C. to be defective and returned within that 90-day period, transportation prepaid by Buyer. This remedy is conditioned upon evidence that the part was properly maintained and correctly operated under normal conditions. It does not apply to any part subjected to misuse, abuse, neglect, or improper storage, handling, maintenance, or operation. A.L.C.'s warranty is in lieu of and excludes all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. In no event shall A.L.C. be liable for special, incidental, consequential, or punitive damages. All replacement or upgrade parts have a 30-day warranty from delivery. If the Buyer damages the laser tube or power source, this warranty is entirely void.

15. No Right of Setoff

Buyer has no right to deduct or set off from the purchase price any damages or costs incurred by Buyer as a result of any action by A.L.C. or otherwise.

16. Proprietary Information

This agreement and all notes, brochures, technical information, catalogs, listings, forecasts, know-how, designs, drawings, specifications, and similar materials supplied to Buyer by A.L.C. ("Proprietary Information") are and remain the property of A.L.C. Buyer shall not disclose or make Proprietary Information available to any third party, or use it for any purpose other than that for which it was supplied.

17. Indemnification

Buyer agrees to indemnify, defend, and hold A.L.C. harmless from all judgments, decrees, and costs (including attorneys' fees) resulting from Buyer's use and/or resale of the goods delivered hereunder, including any claims for patent or trademark infringement on account of goods prepared or manufactured to Buyer's specifications.

18. Force Majeure

Except for payment of monies due and Buyer's obligations under Sections 16 and 17, neither party is responsible for failure to perform, or for any loss or damage, due to causes beyond its reasonable control, including acts of God, fires, civil disobedience, war, acts of terrorism, riots, strikes, work stoppages, floods, changes in governmental requirements, or inability to secure equipment, materials, or transport.

19. High-Voltage Goods

Sales of replacement components for high-voltage enclosure areas of A.L.C. laser machines are expressly conditioned on Buyer's agreement that the sale is made in conjunction with a service call performed by an A.L.C. certified and authorized technician. In no event should Buyer attempt to access high-voltage enclosures on A.L.C. laser machines other than through an A.L.C. certified and authorized service technician.

20. Export Control Law

The Products, commodities, materials, and related information covered by an order are subject to the export control laws of the U.S. Buyer shall not knowingly sell, export, transfer, or dispose of them to destinations, third parties, or end users prohibited under U.S. law, and shall obtain any required U.S. Government authorization before any such sale, export, or transfer.

21. Governing Law, Jurisdiction, Venue, and Waiver

This agreement and Buyer's purchase of the Products are governed by the internal laws of the State of California, excluding conflict-of-law provisions. Buyer consents to the exclusive jurisdiction and venue of any court (federal or state) situated in the County of Los Angeles, State of California; waives any objection to improper venue and inconvenient forum; consents to service of process by certified mail; and waives trial by jury and any punitive damages, unless otherwise agreed in writing.

22. Arbitration Option

At the sole option of A.L.C., any dispute arising out of or in connection with this agreement or the Product may be referred to binding arbitration, administered by and conducted in accordance with the Commercial Rules of the American Arbitration Association, with the hearing held in the County of Los Angeles, State of California.

23. Miscellaneous

This agreement constitutes the entire agreement between the parties and supersedes all prior oral or written agreements relating to its subject matter. If any term is held invalid, the remaining terms are not affected. These terms may be modified only by written agreement executed by both parties. Obligations that by their nature extend beyond expiration or cancellation shall survive. The agreement may not be assigned or subcontracted without A.L.C.'s prior written consent. A failure to enforce any term is not a waiver of the right to enforce it later. No cause of action relating to the Products or any claimed breach may be asserted more than one (1) year after it first accrued. In any litigation or collection action, A.L.C. is entitled to reimbursement of its reasonable attorneys' fees and costs.

Service Terms

Turnaround

Standard turnaround is 3 to 5 business days (Monday–Friday) and is a guide only. Some jobs may take longer or be quicker depending on the day you send the file and the size of your project. Next-business-day rush is available on request. If you have a deadline, send your project early so we can confirm we can meet it — do not leave it until the last minute.

Ordering

We do not take responsibility for pieces that cut wrong or were not as expected because of a fault in the file, the design, or material you provided. Detailed pieces, and pieces cut from wood, will be fragile and should be designed accordingly. We take no responsibility for pieces that break in use; this should be accounted for in your design. If you are unsure, please order a sample first. We are not responsible for materials you provide that do not cut correctly.

Returns & Replacements

There are no returns on laser-cut goods. We do not replace goods because they did not turn out as hoped, because you are not happy with the material, or because there was a design problem with your drawings. If pieces arrive broken in the mail, we are happy to supply a replacement — just contact us to request one.

Payment, Pricing & Promotions

All quotes are valid for two weeks. Pricing is not negotiable. Orders must be paid for before goods are dispatched. Approved business accounts may be offered Net 30 terms at A.L.C.'s discretion.

Intellectual Property

All designs remain the copyright of you, the submitter. American Laser Cutter takes no interest in, and no responsibility for, designs submitted to us. We will not display or distribute your plans to any third party without your express authorization.

Changes to These Terms

From time to time these terms and conditions may change. If we need to change our terms, we will post those changes on this page. We reserve the right to modify these terms at any time, so please review this page frequently.

Liability Waiver — Facility, Tool & Equipment Use

Safety and conditions of use

By using American Laser Cutter facilities, tools, equipment, or materials, you agree that you are personally responsible for your safety and actions while at American Laser Cutter. You agree to use the facilities, tools, equipment, and materials in a safe way and to use safety gear appropriate for each task. If you need to do something that may be dangerous, you will first consult with Center personnel. You will not use any tool or equipment that requires prior certification (such as a laser cutter) unless you have first received such certification from Center personnel. You will comply with all Center policies, rules, guidelines, signs, age requirements, and instructions. You are responsible for paying any applicable fees and for any damage, loss, or clean-up caused by your use. Because American Laser Cutter is open for use by other individuals, confidentiality is not and cannot be promised; you are responsible for monitoring and labeling anything you bring in, and the Center is not responsible for lost, damaged, or stolen property.

Assumption of the risk

You recognize and agree that use of American Laser Cutter facilities, tools, equipment, and materials is entirely optional and voluntary, and involves various inherent hazards, dangers, and risks — including, by way of example, trips, slips and falls; cuts, broken bones, burns, and other wounds; serious personal injury or illness; electrical shock; exposure to dust, fumes, smoke, noise, and vibration; and accidents due to the negligence of other users or personnel, or defective or inadequate facilities or equipment. You assume full responsibility for any risks of loss, damage, or personal injury that you may sustain, or any loss or damage to property you own, as a result of being engaged in such activity.

Release of liability

With full awareness and appreciation of the risks involved, you — for yourself and on behalf of your family, spouse, estate, heirs, executors, administrators, assigns, and personal representatives — release, waive, discharge, and covenant not to sue American Laser Cutter, its board members, officers, agents, servants, independent contractors, affiliates, employees, successors, and assigns (the "Released Parties") from any and all liability, claims, demands, actions, and causes of action arising out of or related to any loss, damage, or injury that may be sustained by you or your property while participating in any activity in, on, or around American Laser Cutter and/or while using any American Laser Cutter facilities, tools, equipment, or materials.

Indemnification

You agree to indemnify, defend, and hold harmless the Released Parties from any and all costs, expenses, damages, claims, lawsuits, judgments, losses, and liabilities (including attorneys' fees) arising directly or indirectly from or related to your use of the American Laser Cutter facilities, tools, equipment, or materials.

Acknowledgment

By using the facility you acknowledge that you have read this Waiver of Liability, understand it, and accept it voluntarily; that you are sufficiently informed about the risks involved; that no oral representations apart from this written agreement have been made; and that you are at least eighteen (18) years of age and fully competent. This Waiver of Liability is governed by and construed in accordance with California law; if any provision is found unenforceable, the remainder shall be enforced as fully as possible.

Questions

If you have any questions about these terms or our services, contact us at americanlaserco@gmail.com or 213-866-4738. American Laser Cutter, 1319 S. Los Angeles St., Los Angeles, CA 90015.